FAQ

Storage Instructions:
To ensure the best quality and longevity of your treats and chews, store unopened treats in a cool, dry place, away from heat and sunlight. For oilier proteins (like tuna, pork, or beef), freeze them upon recieving. Once opened, it’s best to store treats in the fridge or freezer and use airtight containers to prolong freshness. Freeze-dried treats should be kept sealed in their original packaging or airtight containers. Freeze-dried fruits, vegetables, and liquid-based treats (goat milk, yogurt, broth) reabsorb moisture quickly, so it’s best to feed them soon after opening or store in the fridge/freezer. Freeze-dried treats can last up to 6 months if stored properly, but consume them quickly once opened. Always handle treats with dry hands and keep them sealed to prevent moisture and mold. You can also rehydrate freeze-dried treats by adding warm water or broth.

Ingredients & Processes
We source our ingredients from top-quality, restaurant-grade suppliers to ensure your pets get the best meat. Our commitment is to provide human-grade food for your pets' health and well-being. All our treats are made locally, in-house, with fresh fruits and vegetables—no flour, salt, sugar, additives, or preservatives.

Customizations
We offer custom treat options! Please contact us via Instagram DM @chomp.pet. Custom orders have a minimum order quantity (MOQ) and a lead time of at least 1 month.

Lead Time
We require at least 1 week to prepare your order, depending on its size.
Our courier pick-up days are typically Tuesday and Thursday, so please order in advance! Orders over $80 enjoy free shipping!

Please reach out to us if you have any questions! :)